CONTACT YOUR LOCAL HALLOWEEN STORE

KELOWNA

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PRINCE GEORGE

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GRANDE PRAIRIE

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EDMONTON WEST

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EDMONTON SOUTH

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EDMONTON NORTH

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SHERWOOD PARK

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CALGARY NORTH WEST

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CALGARY BEACON HILL

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SASKATOON

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REGINA

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BRANDON

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LONDON

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NEED TO RETURN AN ITEM?

Please visit our return page for return information and to begin the return process.

RETURN PAGE

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Halloween Store Job Application

Do you love Halloween? Come work with us! We are looking for seasonal employees and store managers.

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FREQUENTLY ASKED QUESTIONS

All shipments will be sent from our HauntQuarters in Edmonton, Alberta, Canada.

Condition 1.  We will gladly accept returns that are unworn, packed with the original accessories, are in new and resalable condition, and in the original packaging within 10 days of delivery - postmarked.

 

Condition 2.  FINAL SALE PERIOD: All Halloween orders requesting refund must be shipped back to us and postmarked prior to October 18th.

 

Condition 3. Refunds are subject to a $15 flat rate fee per item. This will be deducted from the final refund amount. The flat rate fee includes postage and a restocking fee.

 

Condition 4. Sale items are a final sale - as well as factory sealed packages, makeup, hosiery, undergarments, pet costumes, teeth, prosthetics, wigs, and masks.

 

PLEASE NOTE:If a return is denied based on the above criteria, we will NOT automatically call and/or return the item to you.

 

We do not accept returns in store. All online returns must be processed online.
Store hours vary depending on each store. Please visit the specific store location page to find store hours.

Store openings vary depending on each store. Please visit the specific store location page to find store openings.

All payments are processed through a secure Moneris payment gateway and are protected through an SSL. To learn more about Moneris, please click here.

ONLINE ORDER SUPPORT

EMAIL: [email protected]

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